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Policies and Procedures

Reporting and assessment

We encourage the sharing of information on a daily basis through ‘My Day Books’ and communication journals.

Our teachers are responsible for collecting a developmental ‘Learning Journey’ for each child under their care. This is looked upon as being a shared document where parents can share information through their own observations and document their child’s progress.

Induction and transitions

When settling a new child into the centre, we work together with the parents to devise the best induction programme that will help both the child and parents in becoming confident with our routines and staff.

Before a child is due to move up from the nursery to the pre-school their teacher will take them on transitioning visits, slowly building up the amount of time they spend in the pre-school. Parents are also welcome to visit the pre-school with their child, which can again, ease the transition.

 Open door policy

Committed to working with parents to resolve any problems or concerns regarding their child’s wellbeing, we operate an ‘open-door’ policy wherein parents can speak directly to their child’s teacher. Any other issues regarding the nursery / pre-school should be taken to the Centre Manager who will arrange a meeting to discuss the matter further.

Through careful guidance, we offer parents the peace of mind that not only are their children receiving a high quality early education, but also that this is being provided in a nurturing, stimulating and secure environment.

 Health, safety and security

  • Entrances to centres are fitted with a keypad security door
  • Centres are cleaned and sanitised regularly throughout the day
  • Each centre is fitted with 24 hour CCTV surveillance
  • All food handlers hold a certificate in food hygiene
  • All teaching staff hold a relevant childcare and /or teaching qualification
  • All staff hold a Paediatric First Aid certificate

To ensure the wellbeing of your child, we have employed a sufficient number of full-time DHA licensed nurses who are on site at all times. Our nurses are responsible for maintaining each child’s medical records, tracking and recording their height and weight as well as monitoring the general health and safety of children in the centre. If required nurses can administer medicine to children on parents’ behalf. We also hold monthly ‘Bouncy Beans sessions’ to teach children about health and safety.

The ministry requires us to maintain immunisation records for all children. Parents are thus requested to inform the centre’s nurse when their child’s immunisations are updated.

We ask parents to inform us of any changes in their contact details so we can easily reach them in case of an emergency. If parents plan to travel out of the country, they are requested to provide us with the contact number of their child’s temporary guardian.